Our Response to COVID-19

First and foremost, we want you to know that we value the health and safety of our customers and staff. As an essential business, Max Madsen's Aurora Mitsubishi is taking the extra steps necessary to maintain a healthy and sanitary workplace while still meeting our customers’ needs.

We continue to monitor information from state health authorities and the CDC for their guidance and recommendations on how we can help to prevent the spread of this virus.

Our steps include:

  • Encouraging
    staff and customers to wear protective face coverings while in the presence of
    others
  • Thorough cleanings of all dealership facilities daily
  • Sanitizing gel and foam stations available on-site
  • Providing our staff with specific instructions on hand washing and the importance of staying home if they are not feeling well
  • Adhering to the recommended six feet of social distance from other staff and customers

We will be adjusting schedules and operations for some of our staff to ensure that we stay well and can continue serving our customers efficiently. These schedule adjustments should have minimal impact on our in-store operations.

Our website is a helpful resource for shopping and researching vehicles, finding service and parts information, and communicating directly with the dealership. We will also continue to offer vehicle pick-up and delivery services.

No matter the department you’re looking to reach, we have staff available to answer your questions and assist with your needs. You can connect with a member of our team by phone, email or through our website.

Together, we can maintain a healthy environment and combat the spread of COVID-19.

On behalf of our dealership, thank you for being a loyal customer. Please don’t hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time.

 

 

We’re Prioritizing Our Customer’s Safety

 

Isolated waiting area within the dealership

We have isolated waiting areas available for you during your visit. These are sanitized throughout the day and each unit has a comfortable chair for relaxing, a workstation with charging outlets and internet connectivity.

 

NEW Diamond Protective Careâ„¢

 
NEW Diamond Protective CareTM

Long-Term Protection for Your Vehicle

We are here to keep your vehicle clean! When it comes to harmful microbes (virus, bacteria, mold, mildew, algae and yeast), Diamond Protective Care is an EPA-registered antimicrobial that provides a quick killing action, molecularly bonds to treated surfaces and keeps on killing for up to 30 days*. When Diamond Protective Care is applied in your vehicle, it instantly annihilates microbes and applies a durable antimicrobial barrier*. Diamond Protective Care remains active after it is dry. Diamond Protective Care provides instant clean, instant freshness and combats residual odors on treated surfaces without using caustic chemicals or scented masking agents. Its treatment removes both organic and inorganic odors from the air, carpets, upholstery, and surfaces. • Kills 99.9% of bacteria and harmful microbes and forms of protective shield that delays growth of harmful microbes on interior surfaces • Instantly eliminates odor molecules in the air and that have penetrated or rested on surfaces. The Diamond Protective Care patented bonding agent adheres to surfaces with no residue, no harsh chemicals and no odor to ensure your vehicle is free and clear of microbes for up to 30 days*. We pledge a clean, protected, odor-free vehicle with Diamond Protective Care.

*Durability for the length of the coating depends on surface applied and amounts of friction on the surface.